The government of the United Kingdom requires everyone who wants to broadcast live television on different gadgets or electronic appliances to obtain TV License. The licensing procedure is under the auspices of the British Broadcasting Corporation (BBC). The BBC collects all the fees that applicants pay for television licensing.
Several companies in the United Kingdom are under contract to collect the license fees and issue the licenses. Such companies include Post Office, Havas Media, Proximity London Ltd, PayPoint Plc and Capita Business Services Limited. All these companies operate under the supervision of the British Broadcasting Corporation.
TV License Customer Services
The services that the department offers cater for more than 30 million customers in the United Kingdom. The license for a coloured television costs £145.50 and £49.00 for black and white TV. Customers are free to choose how they want to pay for the license. For example, they can choose to pay weekly, monthly, quarterly or yearly depending on factors such as finances and budget.
Moreover, customers can apply for the license online. The customers can also check whether they are eligible to pay for the license or not. The application process and requirements differ for TVs at home and businesses or organizations. Customers can get in touch with the department regarding updating their details.
Contacting TV License Customer Service
Currently, the department is responsible for more than 25.2 million licenses that are in force within the United Kingdom. Consequently, things might go wrong. For example, you might have a few issues with the programming. If you have programming complaints, do not hesitate to get in touch with customer service by dialling 03700 100 222.
For all complaints regarding problems with the reception, the customer service number that you should call is 0370 901 6789. Feel free to report all your complaints through the mail as well. To do this, check the Contact Us section of the department’s official website and pick out the postal addresses on which to send the complaints via regular mail.
TV License Contact Tips
On the Contact Us section of the official department website, you will find an online form. Fill the form with all relevant details regarding your complaint. Use other telephone numbers such as 0300 790 6130 for all general inquiries. The number for inquiries regarding Payment Card is 0300 555 0286 while the line for minicom service is 0300 790 6050.
The opening hours during which you should contact TV License are between 8.30am and 6.30pm as well as 8.30am and 1 pm from Monday to Friday and Saturday respectively.