Redelivery Royal Mail is a service that the parcel delivery company introduced specifically to cater for certain customers. If you were not home or in the office at the time of delivery, the company would make a redelivery later when you were available. If the parcel were too large to fit in your letterbox, the delivery company would redeliver it when you were around.
Moreover, if you were unable to report to the local delivery office to collect your parcel, Royal Mail staff would redeliver it to you. The service has proved popular in the United Kingdom where Royal Mail operates and has a large share of the parcel delivery market. It has also enabled customers to rest easy knowing that they will eventually get their parcels.
Royal Mail Customer Services
The service is a product that the parcel delivery company in the UK created to cater for customers who missed their delivery. Under this product, you can go to the Internet and arrange a redelivery. The company would redeliver the parcel to your own house at no extra cost. You can ask for a redelivery to an alternative address of your choice at no cost.
You also have the option of choosing how to get the parcel. The parcel delivery company keeps the parcel safe until you are ready to collect it or mention an address that you want it redelivered to or send. With this product, you never have to worry about neighbours and strangers seeing your unopened parcel on the letterbox and concluding that you are out of town.
Contacting Customer Service
If you have a question regarding Redelivery Royal Mail, do not delay getting in touch with customer service for assistance. You can do this by calling customer service on 03457 740 740 as soon as possible. You also have the option of sending an email to customer service. To learn how to send the email, visit http://www.royalmail.com/personal/help-and-support/get-in-touch.
It is possible to contact customer service by post. Feel free to get in touch with customer service with your general inquiries or complaints and claims. If the parcel never arrived when you thought it should, contact customer service to see the steps that you should take to benefit from the redelivery services.
Redelivery Royal Mail Contact Tips
The customer service number that you should call for help with Royal Mail operates from Monday to Sunday each week. Between Monday and Friday, the customer service office operates from 8 am to 6 pm. On Saturday, the customer service office operates from 8 am to 1 pm. On Sunday, you can only reach the office between 9 am and 2 pm.