Based on income alone, EDF Energy is the largest energy supplier in the United Kingdom. The company supplies energy to more than 5.5 million homes as well as businesses in the country. It is a wholly owned subsidiary of the EDF Group, which is a French-stated owned company and one of the largest energy firms in Europe.
The company generates 20 percent of the electricity need for residential and commercial purpose in the United Kingdom. The company came into existence in 2003 following the merger between three companies, which were Sweb, London Energy, and SEE Board. The company purchased British Energy, which generates nuclear power, in 2009.
EDF Energy Customer Services
The energy that the company supplies to customers around the country is from nuclear, coal, renewable and gas. It also obtains energy from other sources before supplying this to customers in the United Kingdom. The company supplies the energy that enables homes, businesses and large organizations to continue running smoothly.
It has developed different tariffs that customers who need energy in their houses can apply for and enjoy. The three common tariffs for residential use include Blue Price Promise, Blue Price Freeze, and Blue Fixed Prepay. Each tariff has unique features, pros, and cons. Therefore, you should review the full benefits of your preferred package before paying for it.
Contacting EDF Energy Customer Service
You can contact customer service at EDF Energy by phone or email and request for help with your energy tariff. For example, if you have a prepayment meter and have subscribed to the Pay As You Go plan, feel free to submit your queries by calling customer service on 0800 015 1733. If you are outside the UK, let the company know your dilemma through +44 (0) 1138 207 117 EDF Energy contact number.
Do not hesitate to visit https://www.edfenergy.com/for-home/help-support/contact for more information on the best options to use in informing the company your problem. In this section of the website, fill in your details under the section marked email and submit. The moment you open the Contact Us section of the website, a Live Chat box will appear. Use it too.
EDF Energy Contact Tips
All calls that you make to EDF Energy contact number lines through the mobile phones and BT landlines in the United Kingdom are free. However, expect to pay the relevant call charges if you opt to call from other networks or phone companies. Before calling, check the opening times, which are between 8am-8pm Monday to Friday and 8am-2pm on Saturdays.