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7 am and 9 pm


8 am to 7 pm



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The United Kingdom has some of the best banks and one of them is Halifax. It is one of the major banks operating in the country. Formerly, it operated as a building society before converting into a fully-fledged bank. The transformation into a bank took place after the building society went through the process of demutualization.

The bank has introduced several innovative products over the years to cater to the needs of its ever-growing customers. Online banking is one of its latest products through which customers are able to earn cash back, pay their friends and family, receive text alerts and manage their own accounts. The bank is part of the Lloyds Banking Group.

Halifax Services

Halifax Customer Services

In addition to the online services, the bank is renowned for multiple products that have proven exceedingly popular with the UK customers. Its ISAs are among the most sought after. The bank specializes in two types of ISAs, which are Cash ISAs and Junior Cash ISAs. Furthermore, the bank allows customers to transfer their ISAs.

Some of the options available to existing customers interested in the bank’s ISAs include the transfer of cash ISAs, providing maturity instructions, topping up cash ISAs online and renewing easy access cash ISAs among others. Renewing the account simply means changing your account type or the rate of interest your account pays.

Contacting Halifax Customer Service

The bank, despite being one of the largest in the United Kingdom, operates some aspects of customer service outside the country. However, its UK-based customer service team handles the majority of work. The customer service numbers are available to existing customers as well as those who are new to Halifax but need a few clarifications on some products and services.

If you have a complaint regarding any product or service from the bank, forward it to the Halifax customer services through phone calls. To do this, you should take your device and use it to call the bank on 0800 072 9779. If you struggle with hearing and speech impairments, use the textphone service, which is available on 0800 056 7294.

Halifax Contact Tips

The number that Halifax has set aside for handling complaints that customers have operates 24 hours each day, and 7 days every week. The textphone service number only operates from 9 am to 5 pm, 7 days each week. Therefore, this makes it easier for you to get in touch with Halifax customer services at the bank during the day or night, any day of the week – including weekends.

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