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Calls to 0870 numbers “calls cost 10p per minute plus your phone company’s access charge”

National Rail Opening Times

Monday-Friday

9:00AM - 5:00PM

Saturday

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Sunday

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National Rail is an organisation that runs a website for providing commuters in the United Kingdom with information regarding national rail tickets as well as bookings. The service provides this information for all destinations in the United Kingdom. It works with partners that the organisation selects carefully to provide commuters with train tickets.

The organisation operates as an umbrella body where all the main lines, as well as suburban and local train services, converge. It covers regions in England, Scotland and Wales. The service was once under the ownership of British Rail when it was founded in 1999. Later, a new company called ATOC took ownership of the service.

National Rail Services

National Rail Helpline

The organisation offers commuters a platform through which they can check for information on the fares and times of departures as well as arrivals of the trains. The commuters can then use this information to determine whether they need to book or not. Commuters who know when they want to travel and obtain an advanced ticket are better off taking advantage of such an offer.

It is possible for computers to place their bookings through the telephone. Booking by telephone is only possible through two stations. The first station where commuters can book a train ticket by phone is Eaglescliffe Station. The second station where bookings by phones can take place is Chester-le-Street Station. Find their respective numbers and book.

Contacting National Rail Customer Service

The organisation runs a customer service department, which commuters can get in touch with by telephone. If you want to benefit from customer service, call 0191 387 1387, which will take you to Chester-le-Street Station. Alternatively, you should call 01642 200 140 for a chance to speak with somebody at Eaglescliffe Station and ask about train tickets.

If you have a few questions to ask about the train tickets you purchased online, the telephone number to call and speak with a member of the customer service is 0871 244 1545. On the other hand, feel free to also call 08457 48 49 50 for an opportunity to enjoy the expert assistance and support provided through the National Rail Enquiry Service.

National Rail Contact Tips

The telephone number for the National Rail Enquiry Service is available to commuters in the United Kingdom 24 hours, 7 days a week. Remember to call Chester-le-Street Station from 7.30am-5.45pm between Monday and Friday or 7.30am-2pm on Saturday. Call the Eaglescliffe number from 7.30am-6pm between Monday and Friday or 7.30am-1pm on Saturday.

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