Groupon is an e-commerce company that operates all over the world. It provides a marketplace where subscribers can connect with local merchants. The connection between subscribers and local merchants hinges on the available activities, goods and services as well as travel. The company now has a presence in more than 45 countries around the world.
The services that the e-commerce company provides are popular with more than 48.1 million registered users who are active around the world. Currently, the company serves the needs of registered users in more than 500 cities around the world. Globally, the company features more than 425,000 active deals.
Groupon Customer Services
The e-commerce company is renowned for coupons that enable customers to find better deals and enjoy great discounts. Without these coupons, customers would normally have to pay the normal rates. The company has a mobile app that is available on Windows Phone, BlackBerry, Android and iPhones where users can browse and purchase deals.
Daily local deals are the products that have given the e-commerce company the global reputation that it has today. In addition to such products, the company has now delved into other channels that include Groupon Getaways for vacation packages, Groupon Live for discounted tickets for events and Groupon Goods, which specialises in discounted merchandise.
Contacting Groupon Customer Service
Customer service at Groupon is reachable through various methods. First, you can get in touch via telephone calls and email. Regular mail would also suffice when you have an issue that requires the intervention of the customer service. Alternatively, you can fill the online support form and submit your details to customer service.
If you prefer getting in touch through emails, create and send one to [email protected]. This method is the quickest and you should have your answer from customer service in around 30 minutes after submitting the email. You could also fill the online form, which is available on the official website under the Contact Us section. An online call-back service is a good option too.
Groupon Contact Tips
Before getting in touch with Groupon through the contact details for customer service, it is important to remember the company’s opening hours. The company has headquarters in Illinois, which is in the UTC-6 time zone. For this reason, always have the time zone and operating hours in mind especially if you prefer making a telephone call.
Call the customer service between 9 am and 5 pm Central Time from Monday to Friday. The merchant support telephone number operates only between 8am-7pm from Monday to Friday.