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Calls to 0870 numbers “calls cost 10p per minute plus your phone company’s access charge”

EDF Energy Opening Times


8:00AM - 8:00PM


8:00AM - 2:00PM



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No other energy company in the United Kingdom produces low-carbon electricity better or in large quantities than EDF Energy. The company not only generates electricity but also supplies it to residential and commercial properties in the country. Currently, the company serves the needs of more than 5 million customers in the country who need gas and electricity.

The company is responsible for the production of around 20 percent (or a fifth) of the electricity that the country needs, and this is why it is the largest supplier based on volume alone. The company is a member of the EDF Group, which is one of the global leaders in the production and distribution of electricity around the world.

EDF Energy Customer Services

EDF Energy Phone Number

The company produces the highest amount of low-carbon electricity in the United Kingdom – more than any other energy organization in the country. The energy generator produces the low-carbon electricity from wind farms and nuclear power stations that it owns. The company owns several gas and coal power stations in the United Kingdom.

The company is divided into two separate businesses. One business is responsible for producing electricity. The other business is responsible for buying gas as well as electricity in wholesale before selling the same to customers in the United Kingdom. The two divisions within the company are called generation business and customer supply business.

Contacting EDF Energy Customer Service

If you own a small or medium-sized business in the United Kingdom and need assistance from customer service at EDF Energy, the phone number to call is 0800 096 2255. If you are concerned about business sales, then the number to call is 0800 015 9097. New customers who want to make sales enquiries can do so by contacting the company on 0800 096 4063.

Business customers who are outside the United Kingdom can get in touch with the energy company through +44 113 820 7118. On the other hand, home customers will have no trouble obtaining the much-needed support after contacting the company on 0800 056 7777. New and existing customers can contact the company from their mobile phones by calling 0113 820 7117.

EDF Energy Contact Tips

All calls made to the 0800 numbers from either BT landline or mobile networks in the United Kingdom are free. Nonetheless, the other mobile service providers or landline operators might charge varying costs for calls made to the 0800 or other numbers of EDF Energy. For this reason, you should check with your service provider by asking about the call costs before making the call.

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Tell people what you think. Help others by sharing your experience with EDF Energy

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