E.ON is one of the largest electric utility companies in the world with more than $150 billion worth of sales annually. In 2014, the energy company that is based in Germany generated more than €111.6 billion in revenues. The company has employed more than 55,000 workers to ensure the provision of energy services does not undergo disruptions in the markets where it operates.
The company generates more than 71.1TWh of energy from natural gas and oil. The company is one of the biggest investor-owned suppliers of energy in the world. It operates several energy generating facilities in North America, Russia and various other parts of Europe. This is quite remarkable considering that the company has only been in operation since June 2000.
E.ON Customer Services
Smart meters are among the most popular and well-known products from the energy company. The company installs smart meters at no cost to the customer. With the smart meters, customers no longer have to inform the provider their meter readings. The smart meters eliminate the need for opening the gates to allow a company representative to take meter readings.
The company has come up with several products that enable customers to save energy. One such product is the Warm Home Discount. The company has shown that it cares about the low-income households by coming up with several tips and products that enable them to heat their homes without paying more than they can afford.
Contacting E.ON Customer Service
It is possible to find all the answers to the problems you are currently facing with the products and services of E.ON by visiting the official website and checking under the Frequently Asked Questions section. If the visit to this section does not help, feel free to contact customer service on 0345 303 3040, which is for those who have a prepayment meter.
Call the same customer service number to inform the company that you either have moved or are planning to move home. If you only want to call the company and tell it about a specific complaint, the customer service number to call would be 0333 202 4606. Energy efficiency questions need to go through 0800 051 1480.
E.ON Contact Tips
Customers who prefer contacting E.ON through phone calls need to observe the company’s opening times. For example, the customer service numbers operate between 8 am and 8 pm from Monday to Friday. On Saturday, you will only succeed to find somebody in the office to answer your questions by calling the customer service numbers between 8 am and 6 pm.
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