DPD provides delivery services in the United Kingdom. It believes in providing the delivery services on time to avoid causing untold inconveniences and frustrations to customers. To achieve this, the company has invested in time-sensitive drivers and carrier vehicles. It is able to deliver different types of consignments within the UK and to other parts of the world.
The company has formed an extensive network around the UK and other parts of Europe that ensure it never fails with the timely delivery of packages and parcels. The Air Express Service is a product that the company created to ensure that customers in other parts of the world are able to receive their packages on time and without worrying about damages.
DPD Customer Services
Some of the products that have made it possible for the company to be a leading player in the delivery industry include UK Services. Through this product, the delivery company acts as an extension of the customer’s brand. Under this category, the services or options that customers can choose include Saturday and Sunday, Two Day and Next Day delivery packages.
The Logistics Business is for customers who need a streamlining of their procedures starting from the manufacturing stage to the delivery. Under the Logistics product, customers benefit from seamless linking with their customers. This is possible because of the advanced technologies as well as the extensive delivery network that the company has formed globally.
Contacting DPD Customer Service
The customer service team at DPD is ready and available to handle any query, complaint or feedback that you have regarding the quality if delivery services that it provides. You can contact the team through the customer service phone or via email. To send an email to customer service, simply go to the Contact Us section under the Help link on the official website.
Sending an email means filling the online form with all the relevant details that include your name, address, contact details and comment. The other alternative involves making a phone call. Phone calls are the fastest and most effective ways of contacting customer service for answers. The telephone numbers that you should call include 08445 560 560 and 0121 275 0500.
DPD Contact Tips
If you have sent a parcel or consignment and need information from the customer service at DPD regarding the arrival or delivery time, getting in touch with the team will be much easier if you have the reference number. The reference number refers to the calling card number, consignment number or parcel number.