The Co-operative Bank or Coop as it is more commonly known is a bank in the United Kingdom that provides various types of banking services. The bank began operating in 1872 as the Loans and Deposit Department at CWS. Since then, it has grown tremendously to an extent where it earns more than £1.2 billion in net income.
The Bank is the seventh-largest lender in Great Britain. It has a workforce of more than 7,500 employees working in various locations around the United Kingdom. It is a subsidiary of the Co-operative Group Limited, which also owns Co-operative Insurance Society. The bank mostly gets revenues from the interest that it levies on loans.
Coop Customer Services
The bank provides all the banking services that customers in Great Britain expect to receive from any similar type of banking institution. For this reason, customers can open any type of current account that they want with the bank from options that include standard current accounts as well as Current Account Plus. Current accounts are for all customers who need personal banking.
The services that the bank provides fall in different categories that include personal, business, commercial and offshore. Under commercial banking, customers are entitled to access a dedicated relationship manager directly among several other benefits. Business services are for customers who consider time a valuable resource and want professional but customized services.
Contacting Coop Customer Service
Customer service is accessible through different methods such as telephone calls and the web or live chats. To learn more about the options one can visit their official website. Customers who prefer telephone calls should get in touch with the bank via +44 (0) 3457 212 212 for all general inquiries. Customers who want to report lost or stolen cards should call +44 (0) 345 600 6000 and report the issue to the most available customer representative.
For questions regarding credit cards, customers should call +44 (0) 345 600 6000. As for questions regarding mortgages and Britannia Savings, the numbers to call are +44 (0) 800 234 6761 and +44 (0) 800 132 304 respectively. Customers who prefer contacting the bank via live or web chats should know that the organization is unable to access account details this way.
Coop Contact Tips
The telephone numbers for general inquiries, lost and stolen cards as well as credit cards operate 24 hours 7 days a week. The telephone number for mortgages operates between 9am-8pm from Monday to Friday and 9am-5pm on Saturday. The telephone number for making inquiries about Britannia Savings is on from 9am-8pm and 9am-12pm from Mon-Fri and Saturday respectively.