AOL is a leading Internet-access company that provides subscription services in the world. It provides customers in the US and around the world with wide-ranging web services. The company has origins in Dulles, Virginia where it was founded in 1989. Initially, the company’s products were only for customers with Macintosh and other Apple II machines.
It was not until 1993 that the company extended its products to people with different operating systems such as Windows, which is a product of Microsoft Corporation. During the 1990s, the company was the largest Internet Service Provider in the United States. Some of the services that the company provides today include AIM software as well as email.
The company is now the proud owner of The Huffington Post, which it bought for $315 million in 2011 and uses to churn out fresh and original content. On its part, AOL is now the property of Verizon Communications, which acquired it in 2015 after paying $4.4 billion. The company provides multiple services in various regions around the world.
It specialises in producing fresh content and making these available to consumers around the world. It has become one of the major players in the advertising industry through businesses such as Advertising.com, ADTECH, AOL On Network, 5min Media and StudioNow to name a few. It is a major provider of local content as well as operating a venture capital business.
Contacting AOL Customer Service
You can obtain assistance through customer service via online chatting. If you prefer telephone calls, then the customer service number that would help get the right assistance is 1-800-827-6364 especially for problems with the account. For customers with problems in speaking and hearing, the customer service TTY number is 1-800-759-3323.
The Spanish or Latin-speaking customers can find the help that they need as well. To obtain this help, such customers have to get in touch with the company by dialling 1-866-885-5117 from their landlines or mobile phones. Customers who do not like making calls or using online chat can get in touch with the company through social media sites like Twitter and Facebook.
AOL Contact Tips
The TTY service is only available to people with TTY-enabled equipment. Customers with a bias towards using online chatting to get in touch with the customer service at AOL should remember to use this service only during the opening hours, which are from 8 am to 1 am EST. Before calling any customer service number, check the opening hours.