About 3 Mobile
The 3 Mobile assists its community of customers in getting the most from their mobile devices by allowing them the options of making use of the services of real value. Other than offering Skype and other applications it allows free calls to;
1. 0800 numbers
2. 0808 numbers
3. 0500 numbers
For all contract customers using the latest price plans. It has also slashed rates for 08 numbers to 5 pm a minute. The main aim of the company is to remove the barriers that limit the use of the mobiles for the consumers. Their 3G network is enjoyed by 98% of the UK population and by the end of 2015 3 Mobile has plans to offer 4G to the population as well.
All Services is one of the most remarkable online platforms that have converged the customer service information regarding the varying brands and companies operating in the UK at one place for the ease of access to the information seekers. This virtual platform spares the individuals from suffering due to the stress of loss caused due to prolonged waits. It includes information of the businesses entities from the various industries and is being recognized as the one-stop centre customer service website.
About 3 Mobile Customer Service
1. The personal users of the 3 Mobile can choose to get in touch with the customer service department of the company through the details listed below;
• From Three Phone – 333
• From any other phone – 0333 300 3333
2. They can also choose to communicate with the respective department through the postal address;
Three Customer Complaints, Hutchison 3G UK Ltd., PO Box 333, Glasgow, G2 9AG.
3. The business users of the 3 Mobile, on the other hand, can choose to get in touch with the customer service department of the company through the details listed below;
• From Three Phone – 337
• From any other phone – 0333 300 3000
4. They can also choose to communicate with the respective department through the postal address;
Three Business Services, PO Box 333, Glasgow, G2 9AG.
5. The users of the 3 Mobile can choose to get instant assistance at any time by filling out the “Online Complaint Form” or visiting the social media links cited below;
1. YouTube – youtube.com/user/three
2. Twitter – twitter.com/threeuk
3. Facebook – facebook.com/ThreeUK
When seeking assistance from the 3 Mobile customer service department the users must remember to get information related to; who, what, where, when and how so that they can resolve their problems in the most efficient manner.
5 thoughts on “3 Mobile Customer Service”
Had contracts with three for over 5 years now, always the best value and think the overseas feel at home service is excellent. Sometimes network is patchy at home but the WiFi app has helped with that.
My Three mobile broadband dongle was no longer working. So three offered to replace and upgrade it for “free”. However ‘free’ turned out to be a dodgy upgrade that would tie me in for two more years at a 10% price increase for exactly the same service. A blatant con trick!
Three have recently written to most / all existing customers on the One plan, telling them they will be switched to a more expensive contract as it is being discontinued. Be very careful with your dealings with this company.
It’s hard to explain how nice it feels to be able to just use your phone while abroad without thinking about it.
Do you understand the word DEAD? I am sick and tired of being contacted by telephone by your call centre asking to speak to my husband who passed away in February. Each time I tell them that he has died and they hang up. Eventually one had the common sense to find out what had to be done and advised me to send a copy of my husband’s death certificate to Customer Services in Glasgow which I did with a covering letter. The response to this was to immediately return the certificate with no other enclosure. Today, guess what? I received a demand for payment advising if it was ignored it would be put in the hands of a collection agency. I rang the number on the letter only to be told that I had not sent in a copy of his death certificate! I insisted that I had and asked Sachin if he had any idea what it was like to keep being hounded about your dead husband and he laughed!
He then said I had to take the death certificate in to a 3 shop and ask if they would email it to young it would be an end to the matter. My response was that I would tell everyone I speak to about how you treat bereaved and vote for you in the Daily Mail’s Wooden Spoon award. I won’t hold my breath for an an answer, no doubt the response will be either another phone call or demand for money.