John Lewis Helpline

John Lewis Helpline

0871 434 4926

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JOHN LEWIS UK Operation Hours

Monday-Friday 8:00AM - 8:00PM
Saturday 8:00AM - 6:30PM
Sunday 8:00AM - 6:30PM

John Lewis is a chain of department stores operating in Great Britain. The organization mainly serves the upmarket clients in various parts of Great Britain. John Lewis Partnership owns this chain of upmarket stores. The organization opened the first store in 1864 under the slogan of “Never Knowingly Undersold”, which it has retained to date.

The company has 45 stores located in various parts of Wales, England, and Scotland. The number of At Home stores that it owns currently stands at 11. It has one flexible format store located in Exeter. Outside London, the largest store that the John Lewis Partnership operates is located in Birmingham.

John Lewis Customer Services

John Lewis Helpline

More than 75 percent of the stores that the company operates is the traditional department stores. Close to 25 percent of the stores are At Home stores. The At Home stores are a new creation that the department store established in 2009. The At Home stores are in pre-existing shopping parts and specialize in technology, home, and electrical products.

Customers can purchase what they need by brand from any of the stores. Shopping at the stores is a more enjoyable experience because of some wide-ranging services that include personal styling, advice on the nursery, installation of appliances and technical support to mention but a few. Customers are free to make appointments online, but only for selected services and products.

Contacting John Lewis Customer Service

Do not hesitate to get in touch with customer service when in need of answers to some of the problems and complaints with any of the products as well as services found at the department stores. If you desire to get in touch with the customer service team, simply dial 03456 049 049 when in the United Kingdom from a landline or mobile phone.

If you are outside the United Kingdom and want to contact customer service, simply call +44 (0) 1698 54 54 54. If you are interested in technical support, call 03301 230 106 from anywhere in the United Kingdom. Feel free to email or send regular mail to the customer service. Do not be afraid to visit the nearest department store for problems with some of the purchases.

John Lewis Contact Tips

It is worth noting that the calls to 03456 049 049 and +44 (0) 1698 54 54 54 attract some charges. The charges or call rates differ depending on the levies that service providers have put in place. Calling customer service from the United Kingdom or from a location outside the country should be between 7 am and midnight every day from Monday to Sunday.

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