Virgin Media Internet now allows customers in the United Kingdom to enjoy superfast broadband. The speeds that customers enjoy from using the broadband services that the brand has ranged from 50Mb to 100Mb and 200Mb. With the most basic connection, it is now possible for customers in a large household to enjoy streaming, downloading and gaming.
The company is one of the offshoots of Virgin Media, which emerged from Virgin Group. The broadband services that customers receive from the brand enable them to zip about depending on their needs at any given moment. The company is able to provide excellent speeds mainly because of the next generation of optical fiber that it already has.
Virgin Media Internet Customer Services
Broadband is the service that the brand specializes in providing to customers in the United Kingdom. The fact that the services go for as little as £5.99 per month is one of the reasons that have made them popular with customers in the country. The superfast speeds have also made the broadband services that the brand provides popular all over the country.
At the monthly rate of £5.99, a customer is entitled to enjoy the same speed and quality of services for the next 12 months. Afterward, customers should begin paying a monthly rate of £19 for the 18-month contract. In addition to these, customers can buy the company router and use it to connect seamlessly to the network to enjoy VIVID, SuperFiber 50 or Fiber packages.
Contacting Virgin Media Internet Customer Service
If you want to contact customer service and report a fault with the broadband service, the number to dial is 0345 454 1111 from any phone. On the other hand, you can dial 150 from any Virgin Media telephone or mobile phone and report the faulty service. You can use the same numbers to contact the company on slow broadband speeds and Wi-Fi connecting devices among others.
Virgin Media Internet Contact Tips
Contacting the company via telephone numbers using a Virgin Media number will attract specific call charges. However, if you call the company from other telephone numbers or mobile phones, be ready to pay the relevant access fees. Calling the company from abroad will attract roaming charges as well as international long distance fees where applicable.
For all chargeable calls made to Virgin Media Internet, customers have to be aware of a connection fee of around 17.5p that they need to pay. It is worth mentioning that the connection cost does not apply on some of the calls. For this reason, it is important that you ask the service provider about the connection fee first prior to proceeding with the call.
