TSB provides local banking services in Great Britain. The bank has specialised in retail and commercial banking. It has a nationwide network that comprises 631 branches located all over England, Wales and Scotland. Some of the predecessors that came before the bank underwent a bit of rebranding include Lloyds TSB as well as Cheltenham and Gloucester.
When the bank launched on September 9, 2013, it had over 4.6 million customers. When it launched, the bank had more than £20 billion in loans and deposits from customers. The bank operates from its headquarters, which is located in Edinburgh, Scotland. Currently, the bank is a subsidiary of the Sabadell Group.
TSB Customer Services
Customers in the United Kingdom are free to open current accounts with the bank. Some of the types of current accounts that customers can open include Classic Account as well as Classic Plus Account, which is one of the most popular. Silver Account and Platinum Account are two of the most popular types of Added Value Accounts that you can apply for or open.
In the United Kingdom, customers can apply for loans and mortgages. More importantly, you can calculate the amount to apply for in loans and mortgages. Under the mortgage services, customers can apply for a product called Fix and Flex, which is for first-time buyers as well as anybody who is in need of help with remortgaging or plans to move to a different home.
Contacting TSB Customer Service
Customers with general enquiries can ask the customer service agent at TSB for help by calling 0345 975 8758 from anywhere in the United Kingdom. Customers with general enquiries can call the bank from abroad by dialling +44 (0) 203 284 1575. Customers with hearing and speech difficulties should make use of the textphone service through 0345 835 3843 while in the UK and a representative will be able to help them.
Business customers who are new to the services and products that the bank provides should get in touch with customer service through 0345 835 3865 while in the United Kingdom. Existing customers who have a complaint can channel them through 0345 835 3858 while in the UK and +44 (0) 203 284 1576 while abroad.
TSB Contact Tips
Before you call customer service at TSB through any of the contact telephone numbers, be ready with your personal details – including the account number. This way, the bank would have no problem in dealing with your queries more effectively. Similarly, be ready to pay the relevant call costs depending on whether you make the calls through landlines or mobile phones.
