TalkTalk is a UK company that specializes in providing specialized services such as mobile network, Internet connectivity, telecommunications and pay TV. When it was formed in 2003, the company only focused on providing landline telephone services to customers in the United Kingdom before diversifying to introduce new products and services.
For quite some time now, the company has been only one of two brands that provide customers with quadruple play services in the United Kingdom together with Virgin Media. This means that it focuses on providing four main types of services that include mobile, fixed line, broadband and pay television.
TalkTalk Customer Services
Some of the services for which the brand is renowned in the United Kingdom include broadband as well as fixed line or landline telephone. The brand extends these services to private households all over the United Kingdom. Customers have the option of paying for these services separately or in packages depending on their needs and what they can afford.
The brand has partnered with seven other companies to create a new television venture called YouView. It provides IPTV services that allow customers to access various TV programs. It also enables customers to find access to YouView. The company launched TalkTalk Mobile in 2010, which is an operator of the mobile virtual network on the network provided by Vodafone UK.
Contacting TalkTalk Customer Service
The sales hotline number that you should call to show your interest in buying a particular product or paying for a specific service from the company is 0800 049 1402. Use this number to ask questions regarding products and services such as SimplyBroadband, Superfast Fiber Broadband as well as Plus TV, Broadband, SIM and Anytime Calls.
TalkTalk Contact Tips
When contacting TalkTalk, it is important to do it between 8 am and 10 pm on any day but only from Monday to Thursday. If you find a pressing issue that needs the attention of a company representative on Friday, then make the telephone call between 8 am and 9 pm. If the pressing issue comes up on Saturday or Sunday, get in touch with the company from 9 am to 8 pm.
You can also contact the company by dialling 0870 444 1820 and asking any question that requires proper solutions fast. Before making the calls, it is important to be ready with details such as either the 6th or 3rd character of the password that the representatives at the customer service desk ask for from you and the last 4 numbers of bank account number used for payments.
1 thought on “TalkTalk Helpline”
im fed up with the way this company is treating its customers. I have had intermitant internet connection since last friday,when i checked the phone number for help it stated calls cost 7 pence a minute.THEIR SITE IS NO BETTER YOU GET THE RUNAROUND,then THE BACK TO THE FIRST SCREEN.
I think I will look for a different broadband supplier.