Sony has been one of the global leaders in the electronics industry for around 70 years. It has not lost ground to any of the new players in the industry. It achieved global recognition by bringing Walkman into the lives of people who wanted a more portable and convenient way of listening to music while walking or travelling. Without the Walkman, the iPod might never have been.
The company helped make TV a more enjoyable piece of electronic through it’s Trinitron. Since then, the company has maintained the foothold that it has in the industry by delving into the manufacture of numerous other consumer gadgets such as flat-screen TVs. The company was originally known as TTK when Akio Morita and Masaru Ibuka founded it in 1946 in Tokyo.
Sony Customer Services
The company name is a Latin word, bonus, which loosely translated means sound. The company is involved in wide-ranging businesses around the world. It is a major player in the electronics industry where it creates products such as devices for mobile communications. The company creates devices for digital imaging as well as games and this includes PlayStation.
In the entertainment industry, the company has not lagged behind. It has businesses that cater to the needs of customers interested in films and music. It also operates a financial services business. It has manufactured some of the most popular personal computers in the world today such as VAIO Pro 11 and VAIO Duo 13 to name but a few.
Contacting Sony Customer Service
The Contact Sony Support section within the official website is the best and most effective way of getting in touch with the customer service. What you need to do is choose the product and contact area. Customer service is available for different products. You can get in touch with customer service through phone calls.
The number to dial to get in touch with the customer service agent at the company and ask for assistance is 1-800-222-7669. To find a solution to the problems you face with any of the products from the company, look for self-support, which involves visiting the Frequently Asked Questions section on the website and troubleshooting the products in question.
Sony Contact Tips
To avoid the errors that might make the product you buy from Sony fail to function properly, update the software regularly. This way, you will never have to worry about contacting customer service for any form of technical support or assistance. In some countries, the company provides Social Network Support or SNS through platforms such as Twitter and Facebook.