According to Forbes, Samsung is the seventh most valuable brand in the world today. The name means three stars, which the founder (Lee Byung-chull) chose when establishing the company. The founder intended for the company to grow and scale new heights. Since then, the company has grown into a global brand with operations all over the world.
Some of the products that the company makes include big ships, skyscrapers, TVs, smartphones and refrigerators among others. The company has been operating since 1938 when Lee Byung-chull founded it. The group is the proud owner of more than 80 different types of businesses. One of its businesses built the tallest building in the world – the Burj Khalifa.
Samsung Support
The products and services that the company sells around the world are a reflection of the deep understanding that it has towards what the customers want. The company produces what it can and copies the last from other manufacturers. The company excels in manufacturing electronics and is globally renowned for products such as TVs, radios and DVD players among others.
The manufacture of consumer electronics and electronic components is an area where the company has excelled in around the world. The production and sale of apparels and different types of chemicals represents two other areas where the company is a leading manufacturer and player around the world.
Contacting Samsung Customer Service
Customers can get in touch with Samsung through phone calls as well as live chat. Visiting a local store is one way of getting in touch with customer service and asking for assistance. Any customer who prefers contacting the company through phone calls should direct the calls to 1-800-726-7864 or 1-800-SAMSUNG for assistance with the order.
In the United States, you can contact customer service and ask for direct support by calling 1-855-726-8721. Customers are free to contact the company through email. Compared to phone calls, the company responds to emails within 24 hours. If you need urgent assistance to a pressing issue with any of the products, a phone call would produce results faster.
Samsung Contact Tips
Before contacting customer service at Samsung, you should check whether this is the right move or not. For example, it is much better to contact the retail partners first if you purchased any product from them before getting in touch with the global brand. If the retail partner does not provide much assistance, proceed to contact the global brand by dialling the contact numbers.
