About Parcelforce
After operating with the Royal Mail Group for more than two decades, this business entity was formed as an independent parcel function. As time moved forward the systems of this company were streamlined and investment was made in the IT department along with many others to provide innovative tools of the time like online tracking etc. The company makes use of;
1. Advanced camera technologies for scanning
2. Video coding
3. Optical character recognition
One of the must visit websites for the customers and the users who are interested in getting the contact details of the various brands operating in the UK is the All Services website. This website includes the comprehensive details related to;
a) Telephone numbers, the operating hours, the call charges etc.
b) The social media marketing links
c) The email address
d) The postal address and much more
Parcelforce Customer Service
The customers and the users interested in reaching out to the customer service department of the company can make use of the multiple options that are cited below;
1. They can communicate using the social media marketing websites which include the links;
a) Pinterest – pinterest.com/parcelforce/
b) Facebook – facebook.com/ParcelforceWorldwide
c) LinkedIn – linkedin.com/company/parcelforce-worldwide
d) Twitter – twitter.com/parcelforce
e) Google + – plus.google.com/+parcelforce
f) Blog – blog.parcelforce.com
2. They can also use the link “parcelforce.com/help-form” to fill out the “Online FORM”
3. Those who wish to seek immediate solutions can also sift through the “Help and Advice Section” uploaded on the website that can be accessed through the link; parcelforce.com/help-and-advice
4. The regular parcel senders who have queries concerning the charges should fill out the form at “parcelforce.com/account-customer/benefits-of-parcelforce-account/apply-for-an-account”
5. The users and customers can always call on the number 03448 00 44 66 to get in touch with the customer service team
6. Those with hearing disability can make use of the number 08000 855 854 for text-phoning
Parcelforce Customer Service tips
The customers and the users reaching out to the Parcelforce customer service department of the company must keep in mind a few things that are cited below;
1. It is important to know the rates at which the calls of the customers and the users of these lines will be charged
2. The timing of the advisors of the customer service department are from;
a) 8.00am – 7.00pm Monday to Friday
b) 8.30am – 5.00pm on Saturday
c) 9.00am – 5.00pm on Sunday
3. This service is not offered on bank holidays or the UK public holidays about which the customers and users must have information prior to contacting the department
