O2 is a subsidiary of the Telefonica and provides customers in the United Kingdom with telecom services. Together with EE Limited, these two represent the largest mobile telecommunications service providers in the United Kingdom. John Carrington founded the telecom provider in 1985 although it was called Cellnet back then.
The brand is one of the leading players in Internet and telecommunications industries in the UK. It has employed more than 21,000 workers thus making it one of the largest subsidiaries of Telefonica. On the other hand, Hutchison Whampoa has bid to make the brand one of its latest acquisitions at a cost of more than £10.25.
O2 Customer Services
The services that the company offers are in two categories namely personal and business. The good news is that customers get free delivery with all the products that they purchase from the brand. Currently, the company has amazing deals for customers who want to purchase iPhone. The store contains phones from top brands such as HTC, LG, Samsung and Nokia among others.
Deals such as Pay and Go as well as Pay Monthly are just but a few that customers can purchase from the brand. Tablets are in high demand at any of the brand’s store or the e-commerce website. Each month the company comes up with amazing sale accessories offers that allow customers to benefit from discounted rates.
Contacting O2 Customer Service
If you have an issue that needs a representative of the company to handle, then the fastest method through which to obtain assistance is making a telephone call. In this regard, it is important to identify the appropriate telephone number to call and talk with customer service. Pay Monthly customers should call 202 from an O2 mobile phone.
O2 Contact Tips
Depending on the issue that the customer has, it is important to realize that knowledge regarding the exact number to call will be helpful. For example, customers who have bought plans such as Pay Monthly or Pay & Go should call different numbers. Business customers, as well as those with broadband issues, also need to call different telephone numbers for help.
On the other hand, customers who simply want to join O2 should call 08442 02 02 02, but only if they are ready to pay the fee of 5p for each minute, which is the service charge. Customers who call this number should also be ready to pay the access charge that the service provider levies on calls to such types of numbers within the United Kingdom.