O2 provides mobile network services in the United Kingdom. The company is in the list of the Big 4 mobile network operators in the country. Over the years, the company has received positive reviews for the excellent customer service that it has provided. In addition to this, the mobile operator is renowned for wide-ranging handsets and deals. It has operated since 2001.
The company provides good coverage around the country. Its 4G coverage is one of the best in the UK. Through its 4G network, customers are able to watch videos or browse the web at incredible speeds. In fact, its 4G network is capable of reaching more than 50 percent of the population. Its monthly tariffs are among the most flexible in the country.
O2 Services
Normally, most mobile network operators limit their customers to the choice between 12-month and 24-month contracts. The good news with O2 is that it allows customers to choose their preferred package. In addition to the 12-month and 24-month contracts, the company also offers short-term 30-day SIM Only contracts, which is the most flexible in the United Kingdom.
The company is renowned for wide-ranging rewards that include products such as O2 Priority. Under this product, customers can acquire tickets by buying them up to 48 hours before organizers make them available to the public. Through this product, customers are eligible for discounts from different online as well as high street brands.
Contacting o2 Customer Services
The customer service team at O2 is always ready and willing to receive your requests, complaints, and calls. If you have a problem with any of the mobile network operator’s products and services, let the customer service team know by taking advantage of any of the options available at http://www.o2.co.uk/contactus.
The company has a specific customer service number for different products that include Pay Monthly, Pay & Go, Business and Broadband. For example, the o2 customer services numbers to call for problems with Pay Monthly package are 202, 0344 809 0202 and +44 3448 090 202. Call the 0344 number from a landline and the +44 number from abroad.
O2 Contact Tips
Calling the 202 customer service number from an O2 mobile will cost you nothing. It is also free to call the international number through a mobile phone from outside the country, but only if you have subscribed to the mobile network operator’s Pay Monthly package. When calling the 0344 number from any UK landline, be ready to pay the standard rates. For more on how to contact o2 customer services visit their official website.
1 thought on “O2 Customer Services”
As a new customer with 02 I needed advice on using my phone in Spain next week. I went to the O2 store in Chelmsford to clarify what I had read online. The first girl I spoke to said with O2 travel it would cost £3.99 per day. I said i thought it was £1.99 in Europe….she didn’t know that Spain was in Europe !!! when I asked how much to make a call without having O2 travel, she said international rate was about 40p per minute. I said I thought it was 3.6p per min and she checked and agreed.These girls knew nothing. How they get and hold down a job is beyond me.I am locked into a 2 yr contract but will be changing as soon as I can.Should have read reviews before I signed!!