About O2
O2 is very popular in UK and is the commercial brand of Telefónica UK Limited. According to varying reports it is the top digital communications company with the most number of satisfied customers, which can be estimated up to twenty three million. O2 also operates;
A. 2G network access
B. 3G network access
C. 4G network access
D. O2 wifi network
“Customer Helpline” is an online platform created to allow the individuals seeking information about the customer service department details of varying brands and companies find the same in a convenient and time efficient manner. By accessing the internet through the different gadgets and mastering the art of clicking, the information seekers will be able to find multiple communication options to get in touch with the required customer service department and have their issues resolved. This is the reason Customer Helpline is being recognized as a one-stop centre customer service virtual platform. o2 contact number.
O2 Customer Service
This business entity has more than four hundred and forty retail stores
Mobile Broadband O2 Customer Service
Those users not using O2, users can dial;
Pay Monthly Mobile Broadband: 0344 809 0202
Pay & Go Mobile Broadband: 0344 809 0222
Business Mobile Broadband: 0800 977 7337
The pay monthly users can dial;
• From O2 mobile – 202 (Free call)
• From a landline – 0344 8090202 (Standard UK Rate)
• From abroad – +44 3448090202 (Free call)
Operating time – Monday to Friday 08:00 – 21:00, Saturday 20:00 and Sunday 18:00
The pay and go users can dial;
• From O2 mobile – 4445 (25p per call)
• From a landline – 0344 8090222 (Standard UK Rate)
• From abroad – +44 7860 980 202 (International call)
Operating time – Monday to Friday 08:00 – 21:00, Saturday 20:00 and Sunday 9:00 to 18:00
The online business O2 customer service
• From O2 mobile – 8002 (Free call)
• From a landline – 0800 977 7027 (Free call)
• From abroad – +44 844 809 0200 (Free call)
The business team O2 customer service
• From O2 mobile – 8002 (Free call)
• From a landline – 0800 977 7337 (Free call)
• From abroad – +44 844 809 0200 (Free call)
Operating time – Monday to Friday 08:00 – 20:00, Saturday 9:00 to 17:00 and Sunday 9:00 to 17:00
Postal Address for O2 customer service
Telefónica UK Limited, Correspondence Department, PO Box 202, Houghton Regis LU6 9AG.
The users can also get connected through “Live Chat” option or the social media links cited below;
1. Facebook – facebook.com/o2uk
2. Twitter – twitter.com/o2
Commercial brand of Telefónica
7 thoughts on “O2 Customer Service”
Poor service , worst network in UK, If you don’t want to receive your call and text then join o2
Tried to cancel my contract what a carry on my son eventually did it for me after waiting 40 mins the staff in the shop were very unhelpful going back to tesco.
Totally utterly rubbish network coverage and customer service.
Could you tell me is 02 down in my area please can’t contact or no one can contact me many thanks Charlene mcstravick
Good morning
Ref 07801950344 Data sim
I’ve had enough of trying to resolve this issue, the final straw was the call centre this morning trying to resolve my issue. I have been through the website (round and round in circles so many times I am dizzy) and cannot see how to cancel my contract. The direct debit has been cancelled and I am giving you notice of my termination. This contract was taken out on 16 July 2016 and is thus within the two week cooling off period so I do not expect to be billed for a further month.
Regards
David Beacham
O2 blocked my phone and could not contact my docs. Had to use a strangers phone. This company are a joke. If you want good service dont use o2.they just palm you off with lie after lie. Have taken o2 to ofcom
I am trying to get an e-mail address for customer “services” so I can send a complaint in writing but can’t find one. Fed up with unanswered letters. Since I can’t get a response from O2 I will cancel my phone, my wife is going to cancel hers, I am persuading my son, daughter and parents to cancel theirs and my wife is going to get her parents to cancel theirs. I have two married brothers, one with two sons, and my wife has a brother and sister-in-law, with two sons. If we can persuade them to cancel their contracts and they can persuade their families and friends to do so, I may make a big enough difference to make me feel slightly better.I feel better already and realise that if I can reach my friends, and their friends, on Facebook I may have a chieved something. I despise O2 and their attitude to, and treatment of, their customers, the people they make their profits from.