Netflix About Netflix
Netflix offers on demand streaming media via the internet to its users in;
1. North America and South America
2. The Caribbean
3. Denmark
4. Finland
5. Ireland
6. The Netherlands
7. Norway
8. Sweden
9. United Kingdom
10. France
11. Switzerland
12. Austria
13. Belgium
14. Germany
Netflix headquarter is situated in California and it was established in the year 1997.
Netflix Customer Service
The users and the customers of the Netflix can get in touch with the customer service department of the company through the following ways;
1. The users can reach out to the Netflix customer service through the “Live Chat” option provided on the website. This support is available 24/7
2. The users can also call at 0800 096 6379, which has less than a minute wait
Operating time 24/7. The existing customers can click on the “call us” link which will generate a service code that can be used for discounted rates
3. The existing customers can click on the “Contact Us” link provided on the website
4. The visitors can sift through the “Netflix Knowledgebase”
5. They can read the “Common Actions” section on the website
6. The users can also use “Trending Help Topics” to find assistance
7. They users can communicate with the customer service department through the social marketing websites links cited below which include;
a) Twitter – twitter.com/NetflixUK
twitter.com/NetflixHelps
b) Facebook – facebook.com/NewOnNetflixUK
c) Google + – plus.google.com/100852461923297304612/posts
Netflix Costumer Service Tips
1. Sift through the help topics, forums, community discussions and other tools provided on the website prior to calling so as to save time and troubleshoot common problems effectively.
2. Include correct personal information when writing via email/mail/forms so that it is easier for the company to respond
3. Make sure to remember or write the PIN or account numbers when talking to a customer service representative
5 thoughts on “Netflix Customer Service”
I have not been able to stream for 3 days. My internet connection is fine. I have internet everywhere else in my apartment. I was prompted to run a connection test and was conveniently “disconnected” but only from Netflix. This is ridiculous.
We have Netflix. Using since 6 months. Didn’t find any problem yet.
The Best Deal In TV. You can’t get anything to compare with it for $8 per month. A lot to choose from and no stupid commercials.
I was wondering why we pay so much for Netflix and you dont even play new episodes of svu, or don’t even have Chicago fire or Chicago pd.
Netflix has been charging my credit card but I have never used their service! Tried contacting them via Facebook and Twitter but no reply until now. Telephone call is not feasible for me. I just need to cancel my account. It is bizarre that an online company doesn’t have an email.