Nationwide provides banking services to customers in the United Kingdom. The organisation is one of the largest building societies in the world with total assets worth more than £193.3 billion. In addition to the banking services, the organisation is active in providing financial services to customers in the United Kingdom.
The organisation consists of numerous mergers. The biggest mergers that led to the creation of such a huge building society in the United Kingdom were the two that it had with Anglia Building Society and Portman Building Society in 1987 and 2007 respectively. In the United Kingdom, the organisation is now the second largest in providing household savings as well as mortgages.
Nationwide Customer Services
The provision of residential as well as commercial mortgages represents two of the products and services for which the building society is renowned. Other products for which the company is renowned include provision of insurance and investment management services. Moreover, it is now possible for customers to open current accounts or apply for credit cards from the company.
The organisation has more than 1.4 million members or customers who regularly borrow or apply for loans from it. In addition to this, it serves the needs of more than 13.8 million members who are interested in investment management services. It provides the second largest savings services in the country in addition to being a major mortgage lender.
Contacting Nationwide Customer Service
Customer service is ready to handle all the complaints that you might have with the products and services that Nationwide provides. Get in touch with customer service by phone. To do this, you need to call 0800 30 20 11 and choose Option 1 when calling from the United Kingdom about lost or stolen cards. When calling from abroad, dial +44 1793 65 67 89 and choose Option 1 too.
To forward your complaints on banking and savings, you should call the bank on 0800 30 20 15 and 03457 30 20 15 from a landline and mobile phone in the United Kingdom respectively. If you have complaints about personal loans, let the bank know by calling it on 0800 545 30 00 and choosing Option 5.
Nationwide Contact Tips
Before calling the organisation, you need to have all the relevant details regarding Nationwide account ready. The information that will prove helpful in speeding up your call includes mortgage account number, customer number, debit card or credit card. If you have registered for telephone banking service, the 6-digit pass number will be required as well. If you need more options to contact their helpline, visit their official website.