About XBOX
The original Xbox was introduced around the world in the year 2001 and 2002 as a sixth generation gaming console which derived its name from Microsoft graphics reference. It offered the players to connect with the help of the World Wide Web and the broadband allowing them to select they’re competent from anywhere in the world according to their preferences and skill level. This brand in video gaming industry is owned and was created by Microsoft.
Microsoft XBOX Customer Service
The customers and the users of the XBOX who wish to get in touch with the customer service department can make use of the following contact details to reach out to it;
1. They can seek instant help or guidance using the online tool of instant Microsoft chat support which is provided on the website on the page support.xbox.com/en-GB/request-chat?service=xbox-one&category=xbox-live&issue=Other&ccfissue=&ewt=3&navlistpath=NavigationList&preferedLocale=en-GB&siteId=xbox-prod&
2. These customers and users can also make use of the online forms to inform the customer service of the trouble they are facing using the link; support.xbox.com/en-GB/request-call?service=xbox-one&category=xbox-live&issue=Other&ccfissue=&ewt=3&navlistpath=NavigationList&preferedLocale=en-GB&siteId=xbox-prod&
3. Other than this the individuals can make use of the social marketing websites like twitter.com/xboxsupport
4. One of the most effective ways for these customers and users to find help is by sifting through the Xbox directory which contains information links to popular information and topics. It also offer a drop down navigational bar to help the users select their respective regions.
5. Community Discussion is another viable tool when it comes to knowing more about the latest applications, games and even events and the general issues concerning them
6. For those individuals who are having trouble connecting or fixing the Xbox one of the best ways to seek guidance is through Support Forum tool provided on the website. These forums are also a great way for the gamers to learn from and interact with each other
Microsoft XBOX Customer Service tips
Those users and customers who want to get in touch with the Microsoft XBOX Customer department must make sure that;
1. They have the complete specification of the gaming console they are using in case of technical issues
2. They should first read through the related topics in the directory so as to find solutions and save themselves time
1 thought on “Microsoft XBOX Customer Service”
I would like to make a Complaint firstly re your error billing our credit card monthly for xbox live when we paid upfront for the year, secondly for us having to contact our credit card company to get 2 of the 3 months payments billed in error reimbursed as Microsoft only reimbursed 1 months charge accepting their error, only then to be hit with a £17 telephone bill for the courtesy of us contacting Microsoft Xbox to sort our their error!! This is unacceptable and we wish to be reimbursed for this phone bill as it was through no fault of our own that Microsoft illegally charged our credit card without our authorisation!? Please can someone contact me asap to sort this incident out. I hope to hear from someone from Microsoft asap. Regards Mrs Diane Weaver