Metro PCS Customer Service

About MetroPCS

This company is owned by the T Mobile and offers services like;
1. Prepaid wireless service
2. Talk
3. Data Texting
And uses the networks like;
1. GSM
2. HSPA
3. 4G LTE
4. CDMA

When it comes to getting the customer service numbers for the varying brands and companies most of us have only one or two saved in mobiles or written in diaries. If due to some technical fault they cannot be accessed a person may find him or herself in trouble. However, if they have access to the internet via their personal gadgets they can now visit the All Services website to find multiple ways of getting in touch with the customer service department of the respective company.
Since the website includes varying companies operating in the different industries and provides comprehensive information about how the department can be reached the individuals looking for assistance or guidance will be able to find solutions in a timely and efficient manner.

MetroPCS Customer Service

There are more than one ways through which the customers of the Metro PCS can seek assistance from the customer service department of this company. How the customers can seek guidance is listed below;
1. The customers can visit the Metro PCS website to take part in the Live Chat sessions and discuss their problems to seek instant solutions from the experts

2. They can even log on to the various social marketing websites, the links to which are cited below;

a) Twitter – twitter.com/metropcs
b) YouTube – youtube.com/metropcs
c) Facebook – facebook.com/MetroPCS

3. The customers can also opt to write at the mailing address of the company which is;

You can reach MetroPCS at 888-8metro8 or by email at:
MetroPCS Wireless, Inc., PO Box 601119, Dallas, TX 75360
4. For automated help or talking to an agent, the customers can dial 888-8metro8. This line operates for seven days a week, twenty-four hours a day
5. For service/ payment/phone the customers can dial *611 from their Metro PCS

MetroPCS Customer Service Tips

a) If troubleshooting from Metro PCS phone it is highly recommended that the customers make use of a different phone for contacting the customer service department
b) The customers can lessen the time of getting guidance by going through the troubleshooting tools for common problems provided on the website
c) When filling out automated forms or writing emails or writing via mailing address it is important to provide correct and latest information related to;
1. Customer name
2. Telephone number
3. Account number (where applicable)
4. PIN (where applicable)