About John Lewis
This is a giant in the business sector of the UK and is known as a business entity that owns;
a) 31 department stores
b) 10 John Lewis at home
c) Shops at St Pancras International and Heathrow Terminal 2
d) 331 Waitrose supermarkets (www.waitrose.com)
e) An online and catalogue business, johnlewis.com
f) A production unit
g) Farm
John Lewis customer service
John Lewis customer service department can be contacted in many of the following ways which include;
1. They can choose to email using the online email form provided on the website
2. They can choose to call on the number 03456 049 049 to talk to the Customer Service team. The operating hours for this line are from 7am and midnight
3. The customers or the users can fax on the number 03456 049 050 to get in touch with the relevant department
4. Those who do not live in the UK can call on +44 (0)1698 54 54 54
5. The customers and users can write their queries and comments and send them to the address;
Customer Services, johnlewis.com, Selectapost 57, Sheffield S97 3GL
6. 0330 123 0106 is the contact number for technical support related services
7. The users or customers looking forth to get in touch with the technical support team can also email at technicalsupport@johnlewis.com from 8am to 9pm weekdays, 8am to 8pm Saturday and 10am to 6pm Sundays
8. The number of problems or queries with purchasing from the online store is 0345 602 5329
9. For the same purpose the customers can email at;
Customer Relations Department, John Lewis, PO Box 3586, Glasgow G73 9DW
10. They can even reach out to the respective department through the social marketing website links;
a) facebook.com/JohnLewisRetail
b) twitter.com/JohnLewisRetail
c) youtube.com/JohnLewisRetail
d) pinterest.com/johnlewisretail/
11. The number for technical support required from any of the shops is 0330 123 0106
12. They can also get in touch with the Head of Customer Service by using the contact detail;
a) Email – Head_of_Customer_Service@johnlewis.co.uk
b) Head of Customer Service, John Lewis, 171 Victoria Street
John Lewis customer service tips
Those who wish to get in touch with the John Lewis customer service department have to remember;
a) To try the online tools like the FAQ before emailing or calling
b) Always check the order status prior to making calls
c) When emailing about technical support always mention the your model number available
1 thought on “JOHN LEWIS Customer Service”
I want to buy an integrated fridge-freezer to replace an existing one. The web site seems to say that all such items apart from the John Lewis ones do not come with disposal and or installation. The John Lewis ones show free disposal and £30 for door reversal but don’t say anything about installation whereas elsewhere in the general electrical information installation is shown as costing £90. DO YOU INSTALL OR NOT AND AT WHAT COST. I want to know before I buy.