Jet2 has grown exponentially in the last few years. The company was only a tiny regional carrier recently but has now transformed into a decent airline. In the United Kingdom, a big void existed with regard to regional departures. Fortunately, the airline has now emerged to fill this void and is now doing all that it can to provide more services.
The void in regional departures arose due to the collapse or underperformance of two companies in the United Kingdom – Airtours and Sunset. The company began providing regional departure services with only two aircraft. Since then, it has seen the fleet growing to around 50 aircraft today. The airline operates from various bases around the United Kingdom.
Jet2 Customer Services
The airline has excelled in providing some of the best in-flight products as well as on board services. However, it does not allow customers to carry their own drinks from outside to consume while in the aircraft. Travellers can only consume drinks that they buy within the aircraft. The airline has meals for 3-year old children and those who are much older.
The airline allows travellers to read it’s in-flight magazine, which is called Jetaway. Whilst on board the aircraft, travellers are dissuaded from using their mobile phones for texting, browsing the Internet or making calls. The airline is strict on the use of mobile phones because of the high safety standards with which it adheres and the need to maintain an excellent safety record.
Contacting Jet2 Customer Service
When you need to get in touch with customer service at Jet2 about the booking or ask some pressing questions, the number to call would be 0800 408 1350 from anywhere in the United Kingdom. If you are interested in changing an existing booking, let the customer service know your plans by calling 0333 300 0042 from anywhere in the United Kingdom.
Direct all the other general enquiries that you have with the airline through 0333 300 0042 as well. If the issue is not urgent and you are willing to wait a bit longer for an answer, contact the customer service through an email. The address that you should send the email to is contactcentre@jet2.com.
Jet2 Contact Tips
All the calls that you make to Jet2 using the 0333 numbers will cost you 10p per minute. On the other hand, the 0800 telephone numbers are free, but only if you call them from any location within the United Kingdom. The costs of the calls vary depending on your mobile phone as well as a network provider.
