This is a car insurance company that operates in the United Kingdom. The company is now rebranding and will now have a new name – Brightside. The change of name or rebranding will not change the quality of work and service that the company provides to customers in the United Kingdom. If anything, the rebranding will lead to improved quality insurance products and services.
Thus far, the company has allowed customers to apply for and renew car insurance policies online. On the other hand, the change of name and rebranding will make it harder to renew insurance covers online. Going forward, customers can only apply for insurance renewal through the telephone and mobile phones.
eCar Insurance Customer Services
The company allows customers the right to cancel the insurance policy that they took for their cars. In addition to this, it also allows customers the freedom change the car on the policy. What is more, customers are free to make any changes that deem necessary to their policies. A customer can apply to the insurance company for proof to his no claims discount.
Customers have to open an online account with the company. Customers can then get in touch with the company through the online account. In addition to this, the online account makes it much easier for customers to manage their accounts and make changes to their policies. The online accounts are great for customers who feel the need to cancel their policies.
Contacting eCar Insurance Customer Service
Customer service is available by phone to handle all the concerns and questions that you might have regarding your eCar insurance. The beauty of getting in touch with customer service through phone calls is that only local rates apply. A customer who needs to renew his car policy should get in touch with the insurance company through 0333 222 4552.
Email services are available to customers who prefer using such methods to ask questions or seek clarifications and more information. To get in touch through emails, customers should submit their concerns and questions or enquiries to customerservices@ecarinsurance.co.uk. On the other hand, customers can write and send letters through the regular mail.
eCar Insurance Contact Tips
The customer service numbers are open during the weekdays only. For this reason, you should call the numbers only between 9 am and 6 pm from Monday to Friday. On Saturday and Sunday, calls to the customer service numbers will go unanswered since no advisor will be in the office to receive and respond to them.
