E.ON Helpline

E.ON is an international energy supplier that has employed more than 58,000 workers to provide these services. The energy company owns and operates several facilities in North America, Europe and Russia. The merger between VEBA and VIAG formed the company in June 2000. VEBA and VIAG are two of the largest industrial groups in Germany.

The company has operations in more than 30 countries around the world. Furthermore, the company serves the needs of more than 33 million customers within the countries where it runs active operations. It is one of the global leaders in the electric utility industry. The company has main offices in Dusseldorf, Germany.

E.ON Services

The company provides various energy-related services to homes and businesses. It has introduced smart meters for home customers. The company sends technicians to install the smart meters to homes of customers at no cost. Once installed, customers do not have to worry about taking meter readings or allowing a company representative on to the property for the same.

It also allows business customers to pick the packages or tariffs they find most convenient based on several factors. For example, small to medium business energy users can pick specific tariffs or packages. The large business energy users also have their own packages and tariffs to pick. The company helps businesses to manage their energy use and avoid incurring huge bills.

Contacting E.ON Customer Service

Customers can get in touch with customer service at E.ON and report anything that they think is wrong with the gas and electricity supplies. To do this, the telephone number that customers should call to file a complaint is 0333 202 4606. When moving homes, you should call 0333 202 4643 (prepayment meter), 0345 303 3020 (credit meter) and 0345 366 5976 (smart meter).

Customers who are unable to speak or hear properly can get in touch with the company through the Minicom or textphone service that is available on 0800 056 6560. Customers who are abroad at any given moment but have an issue that they need a company representative to solve, the number to call is +44 (0) 115 843 4373.

E.ON Contact Tips

Before placing the call to E.ON, check whether the telephone number is free or not. For the most part, calling the 0800 numbers will not attract any charge. Next, you also need to check the times when the customer service numbers are in operation. Some numbers operate 24/7. Other telephone numbers only operate specific hours or days in a week. To find the specific numbers and their detail, visit their website.