British Telecom is one of the subsidiaries of BT Group plc, which trades simply as BT. The multinational British company is a specialist in the provision of telecom services around the world. It has been in existence since 1969 when it was founded. The company operates from headquarters that are located at BT Centre in London, UK.
The company currently operates in more than 170 countries around the world. The telecom company is renowned for services and products that include broadband, TV & broadband and phone. The telecom giant has also become a global name for other products that include BT Sport as well as BT Mobile.
British Telecom Services
Broadband services from the telecom giant are now available at a discount of 40 percent. Under the BT Mobile category of services, the telecom giant is selling a 2GB 4G plan at a low price of £9 per month, which is one of the lowest in the United Kingdom. Occasionally, customers benefit from various offers and deals from the company.
Some of the main products and services that customers in the UK and from other parts of the world can buy from the telecom company include BT Mobile and BT Sport. Other products include TV and broadband, which comes as a single package. Customers are also free to purchase the broadband service as a separate package.
Contacting British Telecom Customer Service
You can contact customer service at British Telecom about the home or business services offered by the company. If the issues continue without proper resolving, let customer service agent know about it via phone. If you want to report a problem regarding broadband, do this by calling customer service on 0800 111 4567 or 0330 123 4567 from a landline or mobile phone respectively.
Where your complaints have to do with the phone services, let the company know through 0800 800 151 and 0330 123 4151 from a landline and mobile phone respectively regardless of your location in the United Kingdom. If you are outside the United Kingdom on vacation or business trip, call the company regarding the issues with phone services on +44 179 359 6931.
British Telecom Contact Tips
The calls that you make to the 0800 numbers from any UK landline are free. The costs of the calls from mobile phones vary. On the other hand, you will pay national rates when calling numbers beginning with 0330. The cost of the calls from abroad depends on the country from whence you are calling and roaming charges as well as access fees.