Barclays is a leading provider of personal banking services in the world. The bank operates under the regulations put in place by the Financial Conduct Authority as well as the Prudential Regulation Authority. It also operates based on the authority that Prudential Regulation Authority has given this banking and financial services giant.
Although the bank has headquarters in London, it operates from many countries and territories around the world. Currently, it boasts of a customer base of more than 48 million around the world. The bank owns more than $2.4 trillion in total assets. For this reason, it is little wonder that the Bank is the seventh largest in the world in terms of total assets.
Barclays Customer Services
The bank provides services organized in four core businesses; namely, Investment Banking, Africa, Barclaycard, Personal and Corporate. Through the services that the bank provides, customers are able to save for the future by making use of tools such as Cash ISAs, Instant Access, Bonds, Children’s Savings and Investments.
Customers benefit from 24/7 banking services that they can access through their mobile phones. The 24/7 banking services are accessible online as well as through the phone and in person. In addition to mobile banking, customers enjoy online banking as well as telephone banking and a product that is known as Pingit.
Contacting Barclays Customer Service
The best way to contact customer service about any issue that you have with the products and services that the bank has is by signing in after registering or opening an account on the official website. Simply go to the Contact Us section and open the online account. On the other hand, feel free to call any of the bank’s contact telephone numbers.
Barclays Contact Tips
It is worth mentioning that Barclays might record or monitor the calls you make through any of its contact telephone numbers. The bank does this with the view of using the information to maintain quality services. Any customer who calls the 0800 numbers from a landline in the United Kingdom will not pay any fee or call charge.
Calling the 0800 numbers using a landline or a mobile phone from abroad attracts call charges. On the other hand, a customer who calls the 03 numbers will only have to pay the national rates. It is common for customers to learn that the calls to 03 numbers are part of the inclusive minutes that their service providers charge for using these services.