AT&T Overview
AT&T UK is a USA based telecommunication company that is working in the UK under the name of AT&T EMEA. The company is headquartered in London and has an employee base of over 1000 people. AT&T is the only company in the UK that is also serving the other mobile operators in the country by providing state of the art data centre services. In the UK almost 50% mobile operators are running their operations based on the tech deployments done by AT&T. All the administration functions of AT&T are based in the city of Birmingham with three highly developed and maintained data centres in London and Birmingham.
AT&T Customer services
AT&T mobiles working in the UK is one of the original Bell operating companies in the region. Besides providing Pay as you go and Pay monthly plans AT&T also provides HSDPA broadband services to its customers at cheap rates. It is also to be noted that according to the surveys conducted in the year 2014 AT&T is the 20th largest cellular company in the world. The main services of AT&T include fixed lines, GSM, broadband, fixed line broadband and digital television. AT&T also provides over 8000 Wi-Fi hotspots to its UK customers. It is also to be noted that AT&T is one of very few companies that provide POP accounts while customers is roaming domestically with the help of agreements with other operators. AT&T customer services are serving the customers with one of the highest satisfaction rates of the mobile industry.
Contacting AT&T UK
AT&T customer services can be accessed by dialling 1527 518181. If the customer wants to enquire about any product in writing then the address of the company is 80 Victoria street London SW1E 5JL. The other operating AT&T customer services addresses can be accessed from www.att.com/AT&TUnitedkingdomcontacts. It is the only company in the UK with a dedicated helpline for I Phone support the number of which is 916 843 4685. AT&T customer services provide services to all its customers 24/7 so it is never difficult to contact the company in this regard.
AT&T Additional tips and suggestions
The business customers of AT&T can contact the customer services by dialling 1527 513 950 to make sure that they get their issues resolved as soon as possible. If you are facing any issue regarding the billing then the contact number is 2034 505 751 and 00800 1407 1407 which makes it possible for the customers to drop their billing issues which are resolved in time to restore the customer faith.
3 thoughts on “AT&T Customer Service”
This company will do nothing but slap you in your face!!! I have been with these people for 4 years now. My internet has not been working for two days now. I called today to see what the problem, but no response.
My complaint regards the billing practice. The fact that service was not cancelled when I called on the 14th. I was told by customer service representatives that At&t does not return money and they do not prorate bills for service and that there is no dispute resolution process. Really Bad experience.
The WORST COMPANY. BEWARE and look at closely for charges. This company will charge you for services NEVER requested and make you pay them. STAY AWAY FROM AT&T. I am not one to complain but AT&T is the worst company ever!!!!!