Royal Mail Customer Service

About Royal Mail

Royal Mail is a UK based postal service company which started functioning in the year 1516. Its subsidiary operates globally recognized brands that include;
a) Royal Mail (letters)
b) Parcelforce Worldwide (parcels)
c) General Logistics Systems
This business entity is responsible for providing nationwide mail collection and delivery services throughout the UK. This entity has remained a public corporation till 2013 when its shares were floated on the stock exchange market. However, even now thirty percent of the shares of the entity are with the government. Throughout the UK, letters are deposited in a wall box or collected in bulk from the companies of the varying sizes in order to make the deliveries to the required destinations.

Royal Mail Customer Service

Those who wish to get in touch with the Royal Mail Customer Service can make use of the following ways;
1. These users and customers can make use of the online tools like the “Help Centre” to find instant help online
2. They can call on the number 03457 740 740 to get in touch with the advisors
3. These customers and users can also fill out the online forms uploaded on the website
4. The users can also choose to get in touch with the customer service department of the company through the text-phone 03456 000 606
5. To write to the company about the queries and the problems the postal address is;
Freepost RLZL-LHZH-JZHT, Royal Mail Customer Services, PO Box 740, PLYMOUTH, PL9 7YB
6. For instant help, the users can click the link.royalmail.com/personal/help-and-support/get-in-touch OR royalmail.com/personal/help-and-support

Royal Mail Customer Service tips

Those who get in touch with the Royal Mail Customer Service have to keep in mind;
1. The timing at which this service is available which includes;
a) Monday to Friday from 8am–6pm
b) Saturday from 8am–1pm
c) Sundays from 9am-2pm
2. They should also be aware of the telephone call charges applicable
3. First Class deliveries are generally made the next business day throughout the UK
4. Deliveries are made at least once every day except Sundays and Bank Holidays
5. The deliveries are charged at uniform rates for all destinations across the UK