Visa Customer Service

About Visa

This business entity offers technology for making payments possible in a hassle-free manner. However, it is worth mentioning here that Visa company does not operate like a bank and nor does it issue cards. Therefore the company does not lend money to its customers. In fact, the company describes its operations as offering;
a) Brand
b) System
c) Services
d) Rules
which make electronic payments possible worldwide. This facility is used by;
A. Consumers
B. Retailers
C. Businesses
D. Governments
E. Business etc.
This is one of the rare business entity that is making incessant efforts in improvising and innovating the payment methods. The company is owned by;
a) Banks
b) Building societies
c) Other payment service providers
that issue Visa products. It is these entities that sign-up with retailers to accept them.

Visa Customer Service

There are multiple options cited below through which the Visa Customer Service department can be contacted, which include;
1. In case of lost Visa cards call at 0800-89-1725 (for UK customers)
2. Make use of the list of assistance telephone numbers provided on website
3. Questions relating to using the Visa Personal Payments can be emailed at vpp@visa.com
4. The customers and users can sift through the FAQ section
5. For general inquiries customers can call at +44 (0)20 7795 5777 (enquiries) or +44 (0)20 7937 8111 (switchboard number)
6. For general inquiries, customers can email at enquiries.europe@visa.com
7. Visa Europe members can email at customersupport@visa.com

Visa Customer Service tips

When getting in touch with the Visa Customer Service department a few things to keep in mind include;
1. Providing the details to the customer service department related to;
a) Issuing bank/company Name
b) Country of issue
c) Type of Visa card
d) 16-digit number on the card
2. Also, other information that will prove to be helpful and should be provided by the users includes;

a) Name as printed on card
b) Postal address
c) Phone number
d) Reason of misplacing the card
e) Personal details to confirm identity
3. That customer or users who make use of electronic mail must remember never to provide/mention their;
a) Cards number
b) Other personal details