Virgin Media provides quad-play services in the United Kingdom. The broadband connection that it provides is one of the fastest in the country. Its speeds can be as high as 200Mbps. This means that you can download movies in a few minutes. With such amazing speeds, you can also download music in a matter of seconds. The company guarantees the smooth online experience.
It is difficult to raise complaints with any of the products and services that the company provides. This is because of the company’s policy of focusing on quality and pursuing excellence. The company is renowned all over the country for the best call plans. With its products and services, you are guaranteed value for money.
Virgin Media Services
Virgin Media is known for broadband packages with incredible speeds. Customers can subscribe to the broadband packages without landlines. The company does not place limits on customers regarding the number of downloads that they can make. The company is focused on providing excellent customer service all the time. Its broadband network does not rely on BT Openreach.
In addition to the superfast broadband services, the company is also a major provider of TV, mobile and fixed phone services. For a low monthly fee of £9, you can subscribe to the broadband and calls package. The fixed line services allow customers in the United Kingdom to make their preferred calls to any number in the country or abroad.
Contacting Virgin Media Customer Service
Since Virgin Media provides quad-play services, you need to specify the exact customer service office or advisor to call. This is because TV, broadband, fixed line and broadband services are each under a different customer service office. When you call the Virgin Media telephone number, do not forget to state the exact nature of your problem to help the advisors determine the office that should handle the case.
Nonetheless, the customer service number that you should call regarding faults with broadband service is 0345 454 1111. You can call the same number to obtain help with the problems that you face with loss of your TV service. Use the same number to receive help for faults that you encounter with your fixed line. Call 0345 6000 789 for problems with your mobile phone.
Virgin Media Contact Tips
The customer service operates its Virgin Media telephone number from 8 am to midnight between Monday and Sunday. If you own a Virgin Media fixed line or mobile phone, you should check the call rates at http://store.virginmedia.com/phone/compare-fibre-optic/index.html?buspart=cablecall_02. Before calling with another landline or mobile, check the call rates with the service provider.