Virgin Media is at the forefront of using digital technology to improve the quality of life of the customers that it serves. This is why the company opted to enter into the telecom industry and become one of the major players in the United Kingdom. The organisation became the first company in the UK to provide TV, broadband, fixed-line and mobile phone services.
The company operates a cable network that is growing non-stop. The company has now been in operation for more than 10 years. During the early years, the company was the only virtual mobile network in the world. Since then, the market has been proliferated with more players that provide similar services not only in the United Kingdom but also around the world.
Virgin Media Customer Services
The interactive television service that the company provides is the most advanced in the United Kingdom. The interactive television service is a conglomeration of TV On Demand, broadcast TV and TiVo. Among its many achievements, the company was the first in the United Kingdom to provide HD TV as well as 3D On Demand to millions of homes across the land.
In partnership with Liberty Global, the company is providing broadband, TV, fixed line and mobile phone services to more than 24 million customers in 14 countries. This way the company is playing a crucial role in connecting customers with the digital world. This makes it easier to create the platform through which people can discover the endless possibilities of the digital world.
Contacting Virgin Media Customer Service
The customer service is capable of handling all the complaints regarding the many services and products that Virgin Media provides. For this reason, you should not hesitate to contact customer service on 0345 454 1111 to report the service fault on the broadband service. Call the same customer service number to report a loss of TV services.
Alternatively, you should also get in touch with customer service through 150. A call to the customer service number will provide the assistance that you need with a phone that no longer has a dial tone. On the other hand, all the questions that you have regarding billing and payments with regard to your mobile phone or plan should go through 0345 6000 789 or 789.
Virgin Media Contact Tips
You can only contact the company using the 150 or 789 numbers through the Virgin Media phone. The other telephone numbers are accessible through any other landline or mobile phone. Make the calls to the customer service numbers between 8 am and midnight every day throughout the week. This is because the numbers operate 7 days every week.