Virgin Media Internet is renowned for the superfast broadband services. The company is one of the divisions that operate under Virgin Media plc. The broadband services are for consumers and businesses in the United Kingdom. The company provides the Internet services from its headquarters located in Hook, Hampshire in the United Kingdom.
The superfast broadband speeds are due to the amazing fibre optic experience that customers get from the organisation. In fact, the speeds that customers get from the broadband service are up to 12 times faster than what they derive from using regular broadband anywhere in the United Kingdom.
Virgin Media Internet Services
In cable areas within the United Kingdom, the company provides what it calls fibre optic broadband. When Oxfom, the UK regulator, tested the broadband speeds between 2009 and 2010, Virgin Media’s emerged first. This is remarkable considering that it emerged ahead of service providers such as BSkyB, TalkTalk, BT, Orange, O2, AOL, Plusnet and Tiscali.
The broadband experience that customers in the United Kingdom can enjoy the company starts at a low rate of £5.99 per month for the first 12 months. Customers are free to choose their preferred packages or broadband bundles. For example, they can choose the Superfast Fiber Broadband with speeds of up to 50Mbps. The VIVID package is also up for purchase.
Contacting Virgin Media Internet Customer Service
If you want to report faulty service with the broadband package that you chose, call customer service on 150 from your Virgin Media landline or mobile phone. On the other hand, if you have a different landline or mobile phone, then get in touch with customer service by dialling 0345 454 1111.
Use the same numbers to let customer service advisor know about slow broadband speed. If your concerns have to do with Wi-Fi connecting devices at home or in the office in any location in the United Kingdom, customer service number that you ought to call is 0345 454 1111. Use the same number when enquiring about your email service and upgrades to your package.
Virgin Media Internet Contact Tips
The calls that you make to all the Virgin Media Internet contact numbers cost money. Whether you call 150 or 0345 454 1111 to speak with customer service, be ready to pay for the call. If you want to call from other mobile phones and landlines, the costs will vary depending on the network as well as the service provider you’re using. Call between 8am-midnight every day of the week.
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