UPS has been in the delivery business for more than 100 years now since it’s creation. It is interesting to note that the company was the brainchild of a high school dropout named Jim Casey. The company delivers packages and parcels through the iconic brown delivery vehicles, which are also called package cars instead of trucks.
The company has a rich history. For example, it was the first company in the United States to offer shares to employees, thus making the workforce part of the shareholders. Today, the employees are the primary owners of the company. Only 10 percent of the company’s stock is available to the public. The company began delivering packages by air during the 1920s.
UPS Customer Customer Services
The company has developed innovative solutions for the shipping and logistics industry. The solutions include providing small businesses with the expert advice that they require to thrive in their operations. It also serves small businesses with dedicated support in addition to time-saving tools and exclusive discounts on various products as well as services.
Through a tool called UPSMyChoice, customers can now find more information thus being able to tell when a package is on its way. Through the UPS Store, customers have a one-stop shop where they can get all the cost-effective and timely services for their needs regarding packing, shipping and printing as well as small businesses.
Contacting UPS Customer Service
Whether your package has left or not, you can check with customer service by calling 1-800-742-5877 or 1-800-PICK-UPS. If your question is related to international shipping, the number to call and speak with a customer service representative is 1-800-782-7892. The hearing impaired can get in touch with customer service through 1-800-833-0056.
It is possible to contact UPS through email. To do this, go to the company’s official website and locate the section marked Contact Us. Whilst there, look for the link to Email. Fill in the relevant information and submit. You can ask any question through the email services as well as via the phone calls and customer service will provide the relevant answers accurately.
UPS Contact Tips
If you prefer contacting UPS through emails, expect to get an answer within 4 hours after submitting. Although you can contact the company through regular mail, the best and fastest method is the phone calls. Check for more information regarding international phone contacts on the Contact Us section to find out the numbers to call depending on where you are.