Universal Credit is a benefit that the government of the United Kingdom has established to cater for the needs of people who are either working or not. The new benefit merges all the other benefits as well as tax credits that you have been getting in the past. The benefit is predominantly for people who are out of work or on a low income, thus unable to meet their needs.
All successful applicants receive this benefit in a single monthly payment. The government introduced this benefit to replace Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, Income-related ESA and Income-Related Jobseeker’s Allowance. You have to be ready to wait for a few weeks before receiving your first payment.
Universal Credit Customer Services
The government announced its intention to introduce the Universal Credit gradually around the country. If you are newly unemployed, you automatically qualify for the benefit depending on where you reside in the United Kingdom. This is because the benefit is currently available only on specific parts of the country. With time, the government will spread it to all parts of the UK.
Through this credit, you can use the money that the government sends to your account to meet certain aspects of cost of living. For example, you can use the money to pay rent or upgrade your household appliances. You can use the money to buy food and clothes. The money helps you not to sink deeper into the financial mess.
Contacting Universal Credit Customer Service
Universal Credit has a helpline that you can call to learn more about the eligibility requirements. The helpline is available on 0345 600 0723. If you struggle with hearing and speech impairments, the textphone service would be a good option. Call 0345 600 0743 for an opportunity to speak with a customer service agent through the textphone service.
Get in touch with customer service to learn more about the process to follow when claiming your benefit. You should also call this Universal Credit phone number for more information on your eligibility to the benefit. Call the customer service number for more information regarding how to prepare for the benefit. The customer service advisor will inform you what to do to be ready.
Universal Credit Contact Tips
The customer service office at Universal Credit operates between 8 am and 6 pm from Monday to Friday. During the banking as well as public holidays, your attempts to call customer service will not bear fruit considering that the office remains closed. You will pay nothing when calling these Universal Credit phone number if your phone contract entitles you to free and/or inclusive minutes.