The United Kingdom government has been operating a welfare program that seeks to help those with low income and inability to work or earn. The introduction of this tax credit, which was lauded as the highlight of the welfare reform program that the UK government instituted, marks the biggest change that the welfare system has undergone since the 1940s in the country.
The UK government introduced this tax credit, together with many others, as a way of ensuring that the citizens enjoy their work. Under this credit, claimants can now make their applications online. Furthermore, claimants are able to manage their accounts online without much assistance. The credit is for workers but under low pay and for those who do not work as well.
Universal Credit Services
The new tax credit seeks to merge all the in-support work as well as out of work benefits to which people in the United Kingdom are entitled. The tax credit endeavours to improve the incentives that claimants receive at work. The support reduces consistently while claimants return to work and see an improvement in their financial position.
A claimant who is on low income will continue receiving the tax credit even after starting a new job or increasing his part-time hours. Under the rules of this tax credit, claimants are entitled to a single monthly payment that they receive straight into their bank accounts, just as would be the case with their monthly salaries.
Contacting Universal Credit Customer Service
If you have a problem with any aspect of Universal Credit, get in touch with the customer service and inform them the issue. Customer service is helpful when you encountering issues such as the application process and eligibility criteria. To get in touch with customer service, you should call the office on 0345 600 0723.
The office also has a textphone service for applicants who struggle with speech and hearing impairments. The service is available through 0345 600 0743. Welsh-speaking applicants can get in touch with the customer service and ask for assistance by calling 0800 012 1888 from a landline or mobile phone in the United Kingdom.
Universal Credit Contact Tips
The 0345 numbers cost up to 12p per minute when calling from a landline in the United Kingdom. Calling the 0345 numbers from a mobile phone in the United Kingdom will cost you between 3p and 45p per minute. On the other hand, the 0800 numbers are part of the freephone services that you can call for help from Universal Credit. Such numbers are free to call.
