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Thomson has employed more than 18,000 workers to ensure that its customers enjoy special holidays. The brand began operating in 1965 when it was formed with the objective of ensuring that traveling abroad was easier for all. The brand made Britons aware that there was more fun traveling to continental destinations instead of restricting their holidays to local beaches.

Currently, the brand boasts of having employed more staff around the world than other travel companies. It provides customers with a massive selection of holidays from which to choose. It has become a major player in the travel and holiday industry by coming up with exclusive packages that other travel companies cannot replicate or offer to their customers.

Thomson Customer Services

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The brand is one of the leading and most renowned travel operators in the world. It is a subsidiary of the TUI Group, but this has not stopped the brand from connecting customers with the best travel and holiday packages to different destinations in the United Kingdom and other parts of the world.

The brand provides a wide variety of travel and holiday packages. It is renowned for products such as Thomson Cruises, Sensatori, Family Resorts and Thomson Couples to name a few. The brand handpicks all hotels carefully before referring their customers to such establishments for holiday accommodation. The brand flies UK travelers from around 23 airports in the country.

Contacting Thomson Customer Service

You can contact customer service at Thompson and make inquiries about package holidays as well as flights by calling 0203 451 2688. Do not hesitate to call the same number if you see the need for changing your booking or asking general questions and inquiries. If you want to change a travel insurance policy, let the customer service know through 0203 636 1311.

If you have concerns regarding customer welfare or feel that you are not getting enough of this, let the brand know by calling 0203 451 2585. For questions regarding specialist holidays that involve groups of more than 10 travelers, call the company on 0203 451 2684. For customers who need assistance while on holiday, the number to call is +44 3333 365 147.

Contact Thomson Tips

Before placing the call to Thomson for a bit of assistance from the customer service team, check the cost of the calls. For some calls, you will pay around 5p per minute in addition to the access charges levied by your service provider. Calls made from abroad attract international rates while the cost of text messages is 50p in addition to the network rates.

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  1. sheila grayson

    I have just spoken to one of your ladies called Amy in customer services

  2. Richard Read

    I have been trying to contact anyone in customer services for 3 days phones just ring then you have to listen to the same segment of music then a voice says all our people are busy, I have tried emailing no answer, tried phoning different numbers but they all go to the same loop, if anyone exists in Thompson please have the good grace to answer this

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