When it comes to travelling around the world, fewer names are more popular as global brands than Thomas Cook is. The company has been providing travel-related services to customers from different parts of the world since 1841. Initially, the company only catered for the needs of customers from the United Kingdom. It began providing international services much later.
The travel agency grew exponentially during the postwar years of the 1950s and 1960s. During those years, the demand for travel services and expertise increased manifold. For this reason, the company grew and became a global leader in providing such services. Today, the company has specialized in providing leisure travel services around the world.
Thomas Cook Customer Services
The travel agency believes in sustainable tourism, which involves displaying respect to the local cultures as well as natural environment. Under sustainable tourism, the travel agency encourages buying local, which revolves around giving the local families fair economic returns for the products and services that they sell.
Some of the tour packages that customers can pay for from the company include travelling to Australia and New Zealand to enjoy a bit of the outback experience. A tour of South America is also for people who are interested in amazing adventures. A tour of the Antarctica is great for people interested in witnessing blue-white glaciers as well as dramatic icebergs among others.
Contacting Thomas Cook Customer Service
Thomas Cook tries everything it can to ensure that customers enjoy the best holiday experience. On the other hand, at times the experience is not worth talking about, thus the need for getting in touch with customer service to raise a few complaints. To talk with customer service by phone, you should call 01733 224 808 and let the team know your complaint.
You can contact customer service and let them know your experience after travelling or before using any of the company’s products. To do this, you have to visit the official company website and go to the Contact Us section. If you have travelled and have a complaint to make, do it by filling in your relevant details on the online form before submitting.
Thomas Cook Contact Tips
If you have a complaint to make but are yet to travel, the customer service number is available to contact by phone between 8 am and 10 pm from Monday to Sunday. Fortunately, the customer service at Thomas Cook operates all the days of the week including weekends without any exception. Contact the customer service during the bank holidays as well.