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Thames Water Opening Times


8:00AM - 5:00PM





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Thames Water is the largest provider of water as well as wastewater services in the United Kingdom. It serves more than 15 million customers in the country. It has a workforce containing more than 4,700 employees. It remains one of the cheapest providers mostly charging customers around £1.01each day.

The company has a turnover of around £1.9 billion per year. It is a subsidiary of Kemble Water Holdings Ltd, which acquired it on December 1, 2006. The water services cater for the needs of more than 9 million customers in London as well as around the Thames Valley who require clean water.

Thames Water Customer Services

Thames Water Phone Number

The company is renowned for providing water and sewerage services in the United Kingdom. The water services are for more than 9 million customers around the Thames Valley and London. The company supplies more than 2,600 million litres of drinking water in the region each day. It operates and maintains 100 water treatment plants that provide clean water.

The company operates 30 reservoirs that contain raw water. The company also operates 288 pumping stations that enable it to continue providing clean water around the country. It owns and maintains around 235 service reservoirs for clean water. The sewerage services are in great demand from more than 15 million customers who benefit from the wastewater expertise.

Contacting Thames Water Customer Service

If you notice a leak, do not hesitate to get in touch with customer service at Thames Water and inform them about it. You can do this by phone. The customer service number to call and let the company know about the leak is 0800 714 614. Other than the phone call, you can also inform the company about the leak by emailing and regular mail.

If your water supply has a problem, let the company know about the prevailing situation by calling it on 0800 316 9800 for a chance to speak with an expert at customer service. Call the same number for issues such as problems with the drains and sewers. On the other hand, let the company know that you are moving homes by calling customer service office on 0800 980 8800.

Thames Water Contact Tips

A textphone service is available for people who struggle with hearing and speech impairments. The good news regarding all customer service numbers at Thames Water is that they operate 24 hours each day. However, some of the numbers only operate during the week, thus you should avoid calling them on the weekend or during public holidays. For more information on the numbers to call, find out from their official website.

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