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Thames Water Opening Times


8:00AM - 5:00PM





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Thames Water refers to a company in the United Kingdom known as Thames Water Utilities Ltd. The company is in charge of supplying public water as well as wastewater treatment in different parts of the UK. It is not only the largest water company but also the biggest provider of wastewater services in the United Kingdom.

The company is responsible for the supply of more than 2.6 gigalitres of drinking water in the UK each day. It is responsible for treating more than 4.4 gigaliters of wastewater each day. The company serves around 15 million of the population in the United Kingdom with different kinds of services.

Thames Water Customer Services

Thames Water Helpline

The organization is in charge of wide-ranging water management projects in the United Kingdom. Such projects include the Thames Water Ring Main, which is in London. The premier large-scale desalination facility in the United Kingdom is one of the projects for which the company is responsible as well as the largest wastewater facility in the country.

Residents of the United Kingdom interested in relocating to other parts of the country can contact the company and tell them about the change in address. If a residential or commercial property has leaked, the company will also provide solutions and fix the problem. If sewers and drains experience a bit of flooding, the company sends technicians to fix the issue as well.

Contacting Thames Water Customer Service

If you have a question regarding your bill as well as account, get in touch with customer service through 0800 980 8800 from the UK and +44 1793 566 421 from abroad. If you want to report a leak, simply dial 0800 714 614. To enquire about water supply, you should call 0800 316 9800. The service numbers allow you to report any water-related issue that Thames Water offers.

Thames Water Contact Tips

It is important to check the opening hours before placing a call to Thames Water regarding any water-related issue. This is because some of the telephone numbers run 24 hours 7 days a week. On the other hand, other telephone numbers are only on for specific hours a day and a few days per week. Calling when the telephone number is non-operational will not help you in any way, instead, find alternative methods from their website that you can reach a customer representative.

The deaf and hard of hearing customers in the United Kingdom are free to use the appropriate textphone service to raise a complaint or report any water-related issue to the largest water supplier in the country.

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