TalkTalk TV is a consumer television company operating in the United Kingdom. The company, which began operating in September 2012 when it was officially launched, is also renowned for the video-on demand services. The company has undergone plenty of rebranding that has seen it changing names from Homechoice to Tiscali TV.
The television services for which the company is renowned are only possible because of the BT phone lines. The company allows customers to choose the package that they want from two options. The options in question are Essentials TV and Plus TV. The company provides pay television services all over the United Kingdom.
TalkTalk TV Services
The Plus TV, which is one of the products from the company, is available on IPTV through the YouView set-top box. Through the same set-top box, customers are able to access DTT or Digital Terrestrial Television signals. To access the DTT signals, you would require an extra aerial to watch the free-to-view channels.
Some of the packages that customers in the United Kingdom can pay for include TV Starter Boost, Entertainment Boost and Kids Boost. Other packages include Music Boost as well as Entertainment Extra Boost. Sky Movies, Sky Sports and Premier Sports are all available as part of different packages that customers can watch upon paying the required amount.
Contacting TalkTalk TV Customer Service
It is possible to get in touch with customer service at TalkTalk TV and let them know the complaints that you have with the TV packages. If the quality of service is not what you expect, get in touch with customer service by calling 0870 444 1820. Alternatively, consider sending an email by filling the online form that is available on the official website.
The company promises to respond to the emails that you send within 72 hours after receiving them. The third option would write a letter and send it via regular mail to the customer service. If you prefer sending a letter via regular mail, be patient, as the reply might not come back earlier than 7 days after the company receives it.
TalkTalk TV Contact Tips
The calls that you make to TalkTalk TV on the 0870 444 1820 number are free when you call using any TalkTalk landline. For the customer service to respond to your call, make the telephone calls only between Monday and Friday from 8am-8pm. On Saturdays and Sundays, make the calls between 9 am and 6 pm, as well as 10, am and 5 pm respectively.