T-Mobile is a holding company that operates in and from Germany. The company has branches or subsidiaries in other countries around the world as well, including the United States. The company operates different telecom services from its headquarters in Bonn, Germany. It serves customers in Europe, US, Puerto Rico and US Virgin Islands.
Some of the subsidiaries that the German telecom giant owns include EE Limited, where it has a 50 percent stake together with Orange S.A, and T-Mobile US, where it owns a stake of 66.6 percent. The company is a large employer boasting of more than 36,000 employees around the world. It’s products and services are popular with more than 230 million subscribers globally.
From the company’s stores, customers can buy phones, tablets, devices, accessories, money-saving deals and wearable tech. Some of the wearable tech products found at the company store include Apple Watch, Fitbit and Samsung Gear 2 among others. Voice plans, prepaid plans and mobile Internet plans represent the other types of products that you can find at the stores.
The company has created a system that allows customers to send texts from flights up in the skies. It enables customers to call using nothing other than Wi-Fi. Some of the products that have made the company a household brand around the world include simple choice plan, music freedom, data stash, Wi-Fi calling and T-Mobile Buzz to mention a few.
Contacting T-Mobile Customer Service
You can contact customer service at T-Mobile about anything related to the company. Customer service is able to provide all the assistance that you need with shopping. When you have trouble with personal shopping and need some assistance, call the company on 1-877-413-5903. When you need assistance with business shopping, you should call the company on 1-888-537-4242.
If your reason for calling is to make general enquiries or ask for technical support, call customer service on 611 if you own a T-Mobile phone. If you have a different type of phone, use it to get in touch with the company by calling 1-877-453-1304. International callers ought to get in touch with the company by dialling 1-505-998-3793.
T-Mobile Contact Tips
The TTY service, which is for customers struggling with hearing and speech impairments, is available on a toll-free number. The customer service agents are at work every day of the week, including weekends, from 3 am to 10 pm PT. When calling for technical support, use a phone that is different from your T-Mobile one so that the customer service agent troubleshoots with you.
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