SSE (Scottish & Southern) is a company in Great Britain that specialises in gas and electricity. The company also provides customers in Great Britain with phone and broadband services. In addition to these, it provides different types of home services. The company operates from its headquarters which is located in Perth, Scotland.
The company serves customers in Ireland too with the different services and products. SSE is one of the big six, which are dominant players in the energy market in the UK. The Big Six are responsible for supplying gas and electricity to more than 50 million homes as well as businesses in the UK and include British Gas, EDF Energy, NPower, e.on UK, Scottish Power and SSE.
SSE (Scottish & Southern) Services
The products that customers in the United Kingdom receive from the company include broadband, electricity, gas and phone. Examples of services that the company offers to consumers and businesses in the country include power generation, power distribution, and production of natural gas as well as transportation and distribution.
It is the second largest supplier of natural gas and electricity in the UK. In the field of generating renewable energy, no other company in the UK comes close to SSE. Some of the brands that the company has incorporated include Scottish Hydro Electric, Southern Electric, SWALEC, Airtricity as well as Atlantic Electric and Gas.
Contacting SSE (Scottish & Southern) Customer Service
If you are not happy with any of the products and services that SSE (Scottish & Southern) has to offer, feel free to get in touch with customer service. You can do that through telephone calls. The number to call for complaints with any of the products and services of the company is 0345 071 7800.
On the other hand, if you prefer speaking directly with the person in charge of the customer service team, simply dial 0345 071 9853. Speak with the head of the team if you feel that the people who were looking into your case initially failed to do a satisfactory job. The head of this team should then resolve the issue within the next five working days.
SSE (Scottish & Southern) Contact Tips
If a representative of the company is to handle your complaint properly and fast, you should call SSE (Scottish & Southern) between 8 am and 8 pm from Monday to Friday or 8 am and 2 pm on Saturday. The issues that you raise with the company regarding any of its products and services through telephone calls often find solutions by 8 pm of the following day.