Sony believes in inspiring and fulfilling the curiosity of all customers. The company is one of the leading providers of fresh, state-of-the-art technologies. The company creates fresh content and comes up with innovative services. The organization has been operating successfully since it was founded on May 7, 1946, and is an employer of more than 131,700 employees.
The multinational conglomerate corporation operates from headquarters located in Minato, Tokyo Japan. The organization operates several subsidiaries that include Sony EMCS Corporation, Sony Enterprise Co Ltd, Sony Chemicals Corporation and Sony Financial Holdings Inc to mention but a few. The subsidiaries are in Japan and other parts of the world.
Sony Customer Services
The organization is renowned for operating several business units. Electronics is one of the business units that have brought incredible popularity and global recognition to the Japanese multinational corporation. Under electronics, the corporation has created some amazing audio as well as computing, photography, video products in addition to semiconductor and components.
The organization is playing a useful role in the emergence of electric vehicles as well as batteries. It is taking an active role in the production of lithium-ion batteries for electric cars. The entertainment industry has benefited from the organization through Sony Pictures Entertainment to produce some blockbusters such as Men in Black 3, The Karate Kid and Spiderman.
Contacting Sony Customer Service
Sony has a highly effective customer service. Through customer service, you can receive self-support by going to the section marked Frequently Asked Questions to obtain answers to your problems or complaints with any of the company’s products and services. On the FAQs section, feel free to troubleshoot the products and services by name.
Customer service appreciates all inquiries and feedback from customers. Although customers can contact the company through emails, the organization often sends the communication to the appropriate regional office. However, all emails that customers send in special formats may never reach any of the company representatives working under customer service department.
Support forums and community forums also contain excellent solutions, thus the need to visit such platforms before making phone calls or sending emails and regular emails.
Sony Contact Tips
The best way to contact Sony is through the Support or Contact Us section on the official website. Customers should visit this section before choosing the appropriate category and the relevant country or area where they reside. A company representative will then get back to the inquiry by providing the best and most effective solution.