Sky Internet refers to an Internet service provider that is under the ownership of Sky plc. The parent company founded the Internet service provider in 2006. The provider serves the needs of customers in the United Kingdom. Furthermore, the provider operates from the company headquarters that are located in London, United Kingdom.
Currently, the Internet service provider serves more than 4 million customers in the UK. The provider entered the market following the acquisition of Easynet by BSkyB in 2005 for more than £211 million. The provider is projected to experience more growth once the transfer of customers from broadband and telephone line businesses that Telefonica ran is complete.
Sky Customer Services
The brand has several packages that customers can choose depending on their needs as well as budget. Some of the most popular packages include Broadband Unlimited, Fiber and Fiber Unlimited. Broadband Unlimited is free for the first 12 months. Afterward, customers will be expected to pay a monthly rate of £10 including a Line Rental that goes for £17.40 per month.
The Fiber package costs customers a monthly fee of £5 for the first 12 months. At the expiry of the first 12 months, customers have to pay a monthly rate of £10 plus a Line Rental that goes for £17.40 per month. The costliest package from the provider is Fiber Unlimited that goes for a monthly rate of £10 and requires customers to also pay £20 per month for Line Rental.
Any broadband package that customers choose comes with several other features. For example, it is common for customers to benefit from Broadband Shield in addition to Sky Hub. Similarly, it is common for customers to receive other amazing features that include Sky Wi-Fi as well as Sky Yahoo Email.
Contacting Sky Customer Service
If there is an issue you feel requires the intervention of customer service, then let one of the company experts know about it by calling 03442 411 653, especially regarding problems with Sky Internet. You can call the same number for solutions regarding problems with Sky Wi-Fi as well as Sky Email. If you want to upgrade or join one of the packages, dial 08442 411 653.
Sky Contact Tips
If you are a Sky Talk customer, then all calls that you make to Sky contact centres are free. On the other hand, if you are not a customer, then calls to any 08 number will attract a cost of 7p per minute in addition to the access charges that your service provider levies. You will pay the same rate for calling the 03 numbers as you do when dialling numbers beginning with 01 or 02.